Frequently Asked Questions

Why should I choose Ivey Professional Cleaning Services?

We have 10+ years of experience providing exceptional cleans for less. Each of our employees are trained by the owners with our specific Ivey Cleaning method to ensure quality every visit. 

How do I know I can trust the people you send to my home?

Every employee undergoes a rigorous screening process that includes extremely thorough criminal background checks. Additionally, all  employees are fully insured and bonded.

Our employees are all given top-notch training to meet our demanding standards, and we regularly conduct quality inspection checks.

Do you bring equipment and supplies?

Yes we provide all equipment needed.

Can you use my cleaners and vacuum?

Yes, if you have a preference in cleaning chemical or equipment we can accommodate this for you.

Do I have to be home when the cleaner comes?

You do not need to be home, although of course you’re welcome to be.

Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.

Do you guarantee your work?

Absolutely. We have a 100% satisfaction guaranteed policy.

Our goal is to give you the best cleaning possible each time. If something is not done to your satisfaction, call us within 24 hours and we will correct it for free.

How do I pay for my cleaning?

Payment is due the day service is preformed. 

We accept cash, check, paypal, and debit/credit card

We can also keep cards on file for automatic payment on the day of service

How do I get started?

Fill out our contact form or give us a call (770)885-7341

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